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Creating your Delivery App: Things to consider

by Melanie Peterson
In these bustling trends of the world, speed and convenience are the key factors considered in any type of business for the customers. Ideal service is the needed thing and it provides a great freedom to the customer and adaptability to stick with the schedule. Various on-demand food delivery apps like Zomato, Swiggy etc. are delivering services to the customers at their maximum potential. To gain that potential among the consumers, it is must to have an efficient app to grab and process the details from the customers. Incorporating state of the art technologies into the app is a great challenging task for all the developers. So ultimately, an app development should be carried out with great effort for delivery business and there are certain things to be considered before the development process.

Soon after the internet boom, people are expecting every service in their handy mobile phone itself. They refuse to go out and rummage for their needs. To meet this market gap, various delivery apps are introduced to provide the customer with enough feed and hit the business. Food delivery apps grabbed a big hit in this list. Mobile application agency is a marketplace where the apps are reviewed and provided with app model delivery for business ventures. With the right potential, apps changed the phase of the delivery industry and gratified the customer experience also.

Types of prevailing delivery app models

Following are the current dominating delivery app models in the business,

Aggregator model

This model is designed by considering the traditional food delivery system. In this model, a third party enters between consumers and the restaurants in the food transferring process. This third party provides a common platform for all the customers to showcase the myriad restaurants and food varieties. Many restaurants are not holding enough resources to provide quick delivery to the customers. These food delivery aggregators bridge this gap and provide great support for online food ordering and also market the hotel brands in the websites. The customer can register themselves in the app and check out all the details of the hotels such as food menu, ratings, and prices of the cuisine. After getting the order details, the aggregator communicates the information to the restaurant and then the food is delivered.

Food Delivery Platform with Logistic Support

This app model delivers the logistics support to the restaurants. This model helps a lot to the small start-up restaurant that doesn’t have enough support and resource to carry out the food delivery process. The restaurant has more benefits by implementing this model.  Mostly startups prefer this model to gain a lucrative business support through the online app. By adopting this model factors such as vehicles, delivery personnel, management should be effectively maintained, otherwise, the model will lead to a downfall in the business progress. By delivering the right logistics support, this model is able to expand its services through small to medium restaurants and home delivery services can be made in a seamless way.

Rudimentary features incorporated in the delivery app

Data access

Customers are scouting out for the right detailed information, not only in the restaurant sector but for any e-commerce business. So by providing proper product details, food menu, delivery time, restaurant reputation, reviews & ratings can enlarge the restaurant’s visibility and also enthrall the customer. So proper data access and API login features should be made in the delivery app model.

Online payment

Online e-commerce has emerged mainly to simplify the purchasing and payment processes. So it is important to incorporate seamless payment features to the delivery app. This feature is a pivotal one for the delivery app because the failure of the payment step in the app can lead to losing the customer usage. Leading players in the market are providing consistent payment integration services to the customers. All the mediums such as Visa, PayPal, Paytm, phonepe should be integrated with the model to avoid hitch in the payment process.

Delivery time encapsulation and location tracking features

Customers are always in the bustling phase, so only they prefer to use online delivery services. So mentioning the estimated delivery time for the customers is the thing which customers are anticipating. By proper time prediction and listing out the delivery time details customer’s anxiety levels can be reduced. Merging with machine learning, these parameters can be easily accomplished for all the orders placed in the app. Without accurate and seamless GPS location tracking a delivery app could not function in its first step. By GPS only consumer and driver location can be tracked. So those by two-way tracking, the consumer can get the progress of delivery personnel and vice versa. Many delivery models are using Google Maps through APIs. With efficient location tracking features, users can get a great UI experience in the orders.

Above mentioned are some of the important factors to be considered to shoot out the best delivery app for the business. 

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